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Information Workplace Solutions

Information Workplace solutions allow companies to effectively support knowledge workers and communities by providing information access and collaborative tools that support everyday activities of teams and individuals. Information Workplace solutions enable search and access, subscription management, colleague networking, and electronic workflow. On-line communities are growing in importance and serve as an electronic facilitation between workers, clients, suppliers, researchers and other members. When implemented effectively, these systems enhance the professional environment and drive competitive advantage.  Information Workplace solutions are part of a digital platform that drives innovation, streamlines processes and helps capture customer value.

Organizations often struggle to successfully deploy Information Workplace solutions. Information assets are not well managed and disparate data sources impede business agility, slow innovation and create inefficient processes. Companies typically lack standard tools for collaboration and often try to solve the problem with email or custom “one-off” applications.  Companies also struggle to imbed capabilities within their culture and processes. Success requires a change in working styles and a culture of collaboration which begins with leadership and commitment across the organization.

By helping select and implement the right Information Workplace strategy, we help our clients deploy solutions that drive innovation and competitive advantage. Our services focus includes:

• Knowledge Management - Knowledge Management is a critical competency for any high performing organization and yet something very few do well. Our services are focused on helping clients translate information into knowledge and take advantage of intellectual capital. We deliver the strategic implementation of knowledge management business and technology systems and structures.
• Search and Information Access - These solutions help people find the information they need, when they need it a disparate sources of structured and unstructured data. Users can locate information quickly and easily and explore, analyze and act on the interrelationship of information sources previously hidden in the organization. Information Access Platforms are a mashups combination of search, business intelligence and content management.
• Collaborative Networks - Through the use of communication and collaboration tools such as instant messaging, personal profiles, discussion forums, blogs and wikis, collaborative networks help information workers connect with customers, partners and colleagues and enable a computer mediated or online communities of practice.
• Enterprise Content Management - Content Management tools including document and digital media management and strategies allow the management of an organization's unstructured information. By using database information management structures, Content Management solutions provide mechanisms for organizaitons to store and manage information and digital assets in efficient and controllable way. By giving authorized employees easy, secure access to these assets, they are able to increase productivity, improve research results, collaborate and manage risk.