Exgenex Social Media Technology
The community development boom of this decade rivals the Internet boom of the last decade. We help businesses to connect to customers, partners, and employees through innovative communication and collaboration technology. Your audience is increasingly engaged across social networks and they are increasingly accustomed to collaborating using blogs and forums and finding credible content and insight from like-minded people. Organizations need to engage their stakeholder audience in conversation and participate in the ecosystem of social media.
Enabled by web-based technologies, social networks create professional connections between diverse and like-minded individuals, allowing them to communicate with one another. If executed correctly, social and collaborative networks offer high-impact ways to engage employees, business partners, and customers in interactions that bring them closer together and build loyalty.
Social Media Platforms are being used for a range of applications. Example applications include:
- Collaborative Entertainment for Brand Loyalty
- Focus Group Interaction and Feedback Platforms
- Velvet Rope Communities
- Member Only Content and Collaboration
- Internal Networks and Resource Management
- User Help forums and FAQ
- Discussion Boards and Blogs
- Collaborative Development Wiki
- Project Rooms
A managed community requires more that technology. Key success factors in managing your online community include:
- Define clear outcomes and success criteria
- Identify the network scale, scope and value proposition
- Maintain an advisor group
- Choose technologies that fit
- Start with big impact and easy to implement solutions
- Elicit feedback
- Consistently grow the technology
We have the experience, expertise and solutions needed to deploy and manage your social network strategy and engage your audience using social media technology.
Contact Brett Wohl to arrange an overview and demonstration of the Exgenex Solution Portfolio:
Brett Wohl
bwohl@crosstechpartners.com
(781) 821-6615